I Can't Win For Losing

Silly Crap That Makes Me Crazy...


So I wander up to Staples yesterday to buy my end of the year load of office supply crap, and when we get up to the checkout with the cart full of paper and divider tabs and .5 mm pencils and Desk Lamps and all the other stuff we think we need I ask the rocket scientist girl at the counter this:

"I know that I left my Staples "Rewards Card" here last week, can you check and see if you have it?"

She then proceeds to drag us over to the "service desk" (there was no one else in line at the time) and we watched while she fumbled around in a bunch of bags under the counter...then she gayly announced that she didn't have a single "Staples Reward Card", just a couple of cell phones and a WalMart card in their lost and found.

Isn't that amazing, that the store which insists on assaulting you every time you walk in the door with a sales pitch to make you take one of their "affinity" cards has exactly ZERO cards left behind by customers?

In a place where they want every single customer to have their card, and where their employees are brainwashed to deliver a sales pitch over and Over and OVER again until in capitulation (and to shut them the heck up) you finally take it?

I'll tell you what's going on at Staples these days.

Once you finally succumb to their sales pitch, those son's-of-guns are throwing your cards away if you leave them at the checkout so that you can't retrieve the "rewards credits" you've earned over all of your purchases.

According to the website, we spent nearly $800 at Staples in 2009 and it really does add up when you include recycling printer ink and all the other stuff we buy, so I know a good thing when I see it.

And I, being a self proclaimed "Super Genius", had gone online prior to our visit when I realized that the last rocket scientist sales clerk had failed to return my "Rewards Card" to me (I have to ask for it back almost every time) and found my "Rewards Number" and had it written down on the back of one of my business cards for future reference.

This visit being in "the future", after five minutes fumbling around and not finding the card in the store I then presented the rocket scientist lovely woman with my business card bearing the number on the reverse (BCBNR for short.)

Do you know what that silly bitch rocket scientist lovely female sales clerk did?

SHE COMPLETED MY TRANSACTION AND FAILED TO GIVE ME CREDIT FOR MY $100 PLUS PURCHASE ON MY "STAPLES REWARDS CARD."

WTF?

Yep...She smiled as she told me about how to get my online rebates for some stuff I had bought and mentioned in passing that she had had a "brain fart" and that I also needed to call the 1-800 number she wrote on my receipt so I could have them add the purchase to my "Rewards Card" account.

I exited the facility with Pat pinning my hands together behind my back in order to keep me from spending New Years Eve in jail for assault.

Is it just me?