Just A Little Something Something To Let Them Know I Really Care
Dear Technical Service Department,
Just in case you have been busy digesting turkey scraps and still recovering from the Thanksgiving holiday, be advised that your cable and internet service is dropping out out here for most of the past week every three to ten minutes in Trinity Creek Phase II and ABSOLUTELY KILLING US because we telecommute with our companies and cannot afford to be off line 50% of the time and running around resetting routers and cable modems a hundred times a day.
Also, your sales rep sold me the "Super Duper Double Damn Good" high speed internet service though the end of this year to try out for free and if the upload download speeds we've been seeing are representive of your upgraded services you are going to lose our business to another internet supplier.
I better see a half dozen trucks and technicians out here today or there is going to be a letter written to someone over your head at COX.
Fix my freaking Cable and Internet Service...DAMMIT...
Heh...That Aught to get some action going out here...
Showing posts with label Cox Sucks. Show all posts
Showing posts with label Cox Sucks. Show all posts
Tuesday, November 29, 2011
Tuesday, November 15, 2011
Off To A Bumpy Start With Our ISP
Please Tell Me Cox Communications Isn't Just Like Comcast...
So most of my long time blog readers will probably remember I had a love/hate relationship with Comcast Cable over the past ten years or so beginning in Atlanta, then later on St. Simons Island and finally ending this month in Knoxville when we turned off the signal and headed west.
When we arrived here with our stuff almost the very first thing I did was crawl around in the floor while the movers were unpacking the truck connecting up a Television and the cable modem to make sure we had a good working signal.
We did.
But then we slowly noticed that the Internet speed here more or less totally SUCKS, and what is really weird is that I let the Cox Communications sales guy talk me into getting the "super duper warp speed" Internet because it was free until the end of the year and if I wanted to I could step back to standard cable January 1st if I wanted.
Right now if it gets any slower and I stepped back I'd be going to two Dixie cups and a length of string I guess.
Any way, we drove downtown on Sunday to turn over the keys to my temporary condo housing and when we left about 2:30 PM we had Internet and Cable, and we came back about 4 PM guess what?
No Cable...
And NO INTERNET!
Out friend Ski said that she noticed a Cox Communications truck outside on the street, and after doing a little calling we discovered that-after over a week of service--THAT THE IDIOTS HAD COME BY AND DISCONNECTED OUR SERVICE BECAUSE THEY HAD AN OPEN WORK ORDER TELLING THEM TO TURN IT OFF FROM THE PREVIOUS TENANT.
On Sunday afternoon.
And then guess what?
Since it was LATE on Sunday afternoon, they couldn't get back around to turn our service back ON...
the service which had been working just for 8 days...
UNTIL MONDAY MORNING.
Fortunately they were here a little after 8 AM so I was the only one suffering withdrawal symptoms from the lack of information.
Any way, that's my excuse for the silence here on the blog...that and being busy as heck unpacking and now fighting off a little bit of a cold or other form of creeping crud.
Time to get some reading and other stuff done...Regards Y'all...
So most of my long time blog readers will probably remember I had a love/hate relationship with Comcast Cable over the past ten years or so beginning in Atlanta, then later on St. Simons Island and finally ending this month in Knoxville when we turned off the signal and headed west.
When we arrived here with our stuff almost the very first thing I did was crawl around in the floor while the movers were unpacking the truck connecting up a Television and the cable modem to make sure we had a good working signal.
We did.
But then we slowly noticed that the Internet speed here more or less totally SUCKS, and what is really weird is that I let the Cox Communications sales guy talk me into getting the "super duper warp speed" Internet because it was free until the end of the year and if I wanted to I could step back to standard cable January 1st if I wanted.
Right now if it gets any slower and I stepped back I'd be going to two Dixie cups and a length of string I guess.
Any way, we drove downtown on Sunday to turn over the keys to my temporary condo housing and when we left about 2:30 PM we had Internet and Cable, and we came back about 4 PM guess what?
No Cable...
And NO INTERNET!
Out friend Ski said that she noticed a Cox Communications truck outside on the street, and after doing a little calling we discovered that-after over a week of service--THAT THE IDIOTS HAD COME BY AND DISCONNECTED OUR SERVICE BECAUSE THEY HAD AN OPEN WORK ORDER TELLING THEM TO TURN IT OFF FROM THE PREVIOUS TENANT.
On Sunday afternoon.
And then guess what?
Since it was LATE on Sunday afternoon, they couldn't get back around to turn our service back ON...
the service which had been working just for 8 days...
UNTIL MONDAY MORNING.
Fortunately they were here a little after 8 AM so I was the only one suffering withdrawal symptoms from the lack of information.
Any way, that's my excuse for the silence here on the blog...that and being busy as heck unpacking and now fighting off a little bit of a cold or other form of creeping crud.
Time to get some reading and other stuff done...Regards Y'all...
Monday, November 07, 2011
Living In Internet Hell...
Either Cox Communications' Internet Sucks Else There I Something Wrong On My End Of This Equation...
So I let the lovely "sales representative" talk me into a cable system upgrade (which I can't use right now because I can't find most of my cables and TV associated crap) and also some silly version of their "super dooper pooper ultra freaking high speed" Internet services which is "totally free between now and January 1, 2012.
After that I'll have to either cut back on the services or stop eating because I'll have to stop buying toilet paper because I can't afford either, but I digress.
So this morning my "super dooper pooper ultra freaking high speed" Internet Service is running at...
You ready?
If not get ready...
T H E SPEED OF ....
S M E L L.
The speed of SMELL
Got it?
I've unplugged and rebooted the Cable modem and the wireless router has been completely out of the equation pretty much the whole time because as I said before I either can't find my computer equipment else I'm too busy and distracted to set any of the system up...
but DAMMIT...
this "sooper dooper ultra high speed" Internet stuff pretty much SUCKS right now because I have things to do and people to meet and talk to and I'm not sitting here at 4 AM screwing around and improving my health.
Is it just ME?
So I let the lovely "sales representative" talk me into a cable system upgrade (which I can't use right now because I can't find most of my cables and TV associated crap) and also some silly version of their "super dooper pooper ultra freaking high speed" Internet services which is "totally free between now and January 1, 2012.
After that I'll have to either cut back on the services or stop eating because I'll have to stop buying toilet paper because I can't afford either, but I digress.
So this morning my "super dooper pooper ultra freaking high speed" Internet Service is running at...
You ready?
If not get ready...
T H E SPEED OF ....
S M E L L.
The speed of SMELL
Got it?
I've unplugged and rebooted the Cable modem and the wireless router has been completely out of the equation pretty much the whole time because as I said before I either can't find my computer equipment else I'm too busy and distracted to set any of the system up...
but DAMMIT...
this "sooper dooper ultra high speed" Internet stuff pretty much SUCKS right now because I have things to do and people to meet and talk to and I'm not sitting here at 4 AM screwing around and improving my health.
Is it just ME?
